As we continue to monitor the developments of the novel coronavirus (COVID-19), we have waived the shipping fee for the time being. We will accept returns via mail for 14 days.
To maintain our high standards of customer service, Dana Fashion uses Canada Post as our exclusive partner to ship the product directly to our customers’ homes.
Please expect delays for all domestic orders due to COVID-19 shipping carriers are experiencing a very high volume of packages.
FREE SHIPPING ON ALL ORDERS IN CANADA
Enjoy fast & free shipping on all orders over CA$45 in Canada! Orders typically take 24-48 business hours to process and leave our facility. Once your order leaves our facility it'll be at your doorstep within 3-7 business days. Express shipping option are also available.
US SHIPPING OPTION
We offer reliable and free shipping to US on all orders over CA$150. Orders under CA$150 can enjoy our Flat Rate shipping CA$9.95. Orders typically take 24-48 business hours to process and leave our facility.
COVID-19: DELIVERY DELAYS
You may experience a delay in receiving your package as we’ve implemented new measures according to social distancing guidelines to ensure the health and safety of our distribution center teams. Please note, Canada Post is also experiencing delays in delivery due to the impacts of the pandemic. As a result, your order may take longer to arrive. Thank you for your patience and continued support at this time.
Dana Fashion offer in store pick up by appointment ONLY. To make an appointment please contact us via our email: "firstname.lastname@example.org" or our WhatsApp #: "+1 647-749-6004 ". This option is only available for customers who are living in GTA area.
CUSTOMS FEES, DUTIES & TAXES
Additional customs fees may apply for orders outside of Canada. For more information on those fees please contact your postal office or local government for more information. Dana Fashion is not responsible for the fees issued and we are unable to determine these fees prior to delivery.
Dana Fashion is not responsible for any parcel(s) a customer refuses to pay customs fees for and will not refund any order which has been not been sent back to our facility. Dana Fashion is not held responsible for any fees issued by customs which have not been paid for by the customer. Dana Fashion is not to be held responsible for delays to your shipment due to the carrier or postal holds issued by your country.